Remote Services

Remote access to equipment

The remote access option is built as a standard feature for most of our fully automated machines. Our technicians can do online analysis and diagnostics of the situation remotely. They can solve any software issues and install updates to optimize the operating system.

Video assistance

Our technicians can set up a video call to be able to support our customers with any kind of issues and concerns.

They will help diagnose the problem, give detailed instructions and share relevant documents according to the customer s requests.